From our customers
FAQs
We pride ourselves in high quality of all of our products, including jewelry. It is important to us that our customers have the best experience. We proudly offer a 90 day guarantee for all jewelry items, which ensures a one-time exchange of the same item for any quality issues. This guarantee fosters a trusted shopping experience for our customers.
To qualify for this guarantee, please contact info@pinkaholicsanonymous.com and provide your name, order number, product name, and a short description and photo(s) of the quality issue.
To give you a peace of mind for any damage to or loss of ordered items incurred during the shipping process by the shipping carriers, we have teamed up with Route, a shipping insurance company that will rapidly take care of any issues related to shipping. After a swift inspection, Route will replace lost or damaged items from shipping instances at no cost to you. Route will appear automatically at checkout. You can opt in or opt out.
Please email info@pinkaholicsanonymous.com regarding order inquiries. Please allow 48 hours for a response from our team.
We offer standard shipping of 3-5 business days. All orders are shipped via USPS or UPS. An expedited option of 2-3 business days is available at cost.
We are a women-owned brand. We support other female entrepreneurs locally. We also support the cause of breast cancer awareness.
Supporting the environment is important to us. We use biodegradable packaging materials in all our shipments.